FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1.Who are we?

We are based in GUAGNDONG, China,sell to Southeast Asia(43.00%),Western Europe(10.00%),Oceania(10.00%),Mid East(10.00%),South America(10.00%),Eastern Asia(5.00%),North America(5.00%),Eastern Europe(5.00%),Southern Europe(2.00%). There are total about 20-50 people in our office.

Q2.What can you buy from us?

Baby Sippy Cup, Baby Snack Cup, Baby Plate & Bowl, Baby Fork & Spoon, Baby Bibs

Q3. What is your MOQ?

Existing products no MOQ.

Customize products MOQ is 300-500pcs.

Q4. Can I get sample?

Yes, sample cost will be charge according to the products unit price, sometimes we will offer free sample.

For customize sample, we will charge.

But don't worried, we will return sample cost once you place order.

Q5.How can we guarantee quality?

Always a pre-production sample before mass production;

Always final Inspection before shipment;

Q6.How to control the products' quality?

We have always placed great emphasis on quality control for sending the high quality to our customer. we have standard QC system to control the quality.

Q7.How do we pack the products?

Normally our free packing is opp bag or gift box.

Customized packing is welcome.

Q8.How long is the sample LEAD TIME?

For existing samples, it takes 5-7 days.

Customized design will take about 7-10 days.

Q9. How long is the production lead time?

It takes 10-15 days for MOQ.

Q10. How about the payment term?

Sample cost you can pay via paypal or trade assurance.

Accepted Delivery Terms: FOB,CFR,CIF,EXW,FCA,DDP,DDU,Express Delivery;

Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;

Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Escrow;

Q11.What is your shipping terms?

FEDEX, DHL, UPS, TNT, etc can be provided.

Q12. Is it all right to make customers’own brand name?

A: That’s all right to make your own brand name.

If you have any other questions, you can contact us to leave your question, we will respond ASAP.

Q13.Why should you buy from us not from other suppliers?

All products of YUESICHUANG are BPA-free, 100% of which can be safely used. All raw materials have been certified by international authorities.

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